Full time
Midwestern University
Downers Grove, IL
Summary
The Patient Account Representative is part of a team of Patient Account Representatives responsible for performing a variety of front office procedures. The Patient Account Representative will cross-train in at least one additional Midwestern University clinic to support operational flexibility and patient service needs. The position reports to the Manager of Patient Accounts for the Midwestern University Multispecialty Clinics.
Essential Duties and Responsibilities
Greet and direct patients and visitors.
Perform registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, and obtaining necessary signatures.
Calculate and collect patient liability according to verification of insurance benefits and expected reimbursement.
Explain and provide financial policies and available resources for alternative payment arrangements to patients and their families....