Vendor Specialist (OnSite)

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Vendor Specialist to join our team and drive our relationships with hyperscale clients to new heights.

The Vendor Specialist plays a crucial role in managing the relationships between Salute, the customer and its suppliers. This role is responsible for maintaining the established vendor management program under the direction of the Director of Vendor Management, with a dotted line to the Data Center Critical Facilities Manager of Engineering. The scope of the vendor management program covers the complete lifecycle of contractor relationships including vendor identification, assessment, onboarding, KPI tracking, Finance coordination, contract renewals, and offboarding. Under limited direct supervision, the Vendor Specialist upholds the highest standards of integrity for business relationships and maximizes the value of every contract carried out. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure contract requests align with company guidelines, track with operations department needs, and maintain good financial judgement. 
• Develop and maintain a comprehensive database of vendor information, including contact details, services offered, and performance records. 
• Track and report on purchase orders and vendor invoicing activity as part of vendor management processes. 
• Coordinate with Finance on prebilling confirmation or related inquiries where applicable. 
• Be the subject matter expert for all department contracts, including the administration of a contract repository and expiration tracker. 
• Evaluate requests for vendor relationships from internal stakeholders, guide them through the standard framework for vendor onboarding, and provide comparative analysis to support a well-informed contract awarding process without bias. 
• Coordinate with Compliance and Legal on requested changes to standard contract language, ensuring documentation and version control are maintained. 
• Maintain an agreed upon cadence with the Account Coordinator/Finance Team to review and align payable and receivables with active vendor contracts, ensuring tracking and communication between Vendor Management and Finance.
• Assist site team with budgeting and forecasting activities by providing current data via trackers and historical documents. 
• Be the central resource for the site team on contract procedures, concepts, policies, and changes to the same as it relates to vendor management. 
• Collaborate with vendor management leadership to execute, renew, and terminate vendor contracts as needed by internal stakeholders in accordance with internal policies. 
• Completes administrative tasks including, but not limited to, financial metrics, reporting, reconciliations, audits, and regulatory compliance. 
• Facilitate communication between vendors and internal departments to address and resolve any issues or concerns.

Competencies:

• Must have excellent communication skills (verbal/written), organization, and strong customer service. Good grammar, content creation skills, and the ability to take accurate notes and translate them into action(s) as required. 
• Must be capable of handling multiple simultaneous tasks under pressure while maintaining strong customer service and professionalism. Ability to maintain composure and calm demeanor under pressure. 
• Exceptional accuracy and attention to detail. 
• Flexibility, including the willingness and ability to readily respond to changing circumstances and expectations. 
• Solid work ethic and integrity, able to work effectively and be self-directed. 
• Provide exceptional client and vendor relationships, ensuring success with our preferred suppliers. 

Work Environment: 

Essential duties are predominantly done inside in a corporate office setting in climate-controlled conditions. 

Physical Demands:

Limited to typical office tasks. 

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Required Education and Experience:

Preferred Education and Experience:

Additional Eligibility Qualifications:

Site Location: We operate a 24-hour facility where work hours (shifts) are assigned as needed to ensure job functions are performed satisfactorily, compliance is maintained, and the company operates efficiently. Certain positions, as specified in your offer letter, may require working irregular hours, such as nights, weekends, overtime, alternating shifts, and under various conditions, including outdoor work during extreme weather or in hazardous environments.

This description does not cover all duties that may be required. Employees must follow any job-related instructions and perform other duties as assigned. Successful performance requires these necessary skills, aptitudes, and abilities.

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!