Full time
Midwestern University
Glendale, AZ, USA
Summary
The Patient Account Representative for is one of a team of Patient Account Representatives who are responsible for performing a variety of front office procedures. The Patient Account Representative will cross-train in at least one additional Midwestern University clinic to support operational flexibility and patient service needs. This position is part of the Finance Department in the Therapy Institute and reports to the Assistant Manager of Patient Accounts.
Essential Duties and Responsibilities
Greet and direct patients and visitors.
Perform registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, and obtaining necessary signatures.
Calculate and collect patient co-pays, billing amounts, refunds to patient and third parties, payment plans, and outstanding balances/collections according to patient’s insurance benefits.
Answer phones including...