Full time
Midwestern University
Glendale, AZ
Summary
The Senior Administrative Assistant provides general administrative and office support for the Therapy Institute and reports to the Assistant Manager of Patient Services.
Essential Duties and Responsibilities
Perform administrative support duties for Occupational Therapy, Psychology, and Physical Therapy departments, including typing, filing, organizing, and maintaining files and records; answering telephone calls, scheduling appointments, and directing visitors; and greeting patients.
Organize and maintain patient schedules and clinic data.
Provide administrative support for and meet regularly with the Clinic Coordinators.
Create and maintain a customer service environment.
Update mail/phone directories.
Serve as a point of contact for patient, clinician, and student requests and inquiries.
Access and utilize electronic health records and practice management software.
Assist with patient plan of care documents for Physical and Occupational...